Commercial Customer Success Manager

Jobgether

United States
On-site
Ai-powered search platform integration
Post-sale customer journey ownership
Commercial account portfolio management
Jobgether is seeking a Commercial Customer Success Manager to oversee post-sale customer journeys for commercial accounts in a fast-paced AI environment. The role focuses on onboarding, product adoption, and driving business value through customer engagement

Job Summary

  • This role sits at the intersection of customer success, technical advisory, and commercial growth within a fast-moving AI environment.
  • You will own the post-sale customer journey for a portfolio of commercial accounts, ensuring successful onboarding and sustained business value.
  • Acting as a trusted advisor, you will help customers integrate and scale an AI-powered search platform within their workflows and applications.

Matching Summary

Match Score: 85

Jobgether is seeking a Commercial Customer Success Manager to oversee post-sale customer journeys for commercial accounts in a fast-paced AI environment. The role focuses on onboarding, product adoption, and driving business value through customer engagement.

Skills & Requirements

Must-have

  • AI-powered search platform integration
  • Post-sale customer journey ownership
  • Commercial account portfolio management
  • Product adoption and scaling strategies

Nice-to-have

  • High-touch engagement skills
  • Scalable success strategy development
  • Cross-functional collaboration abilities
  • Proactive risk identification mindset

Key Requirements

  • Experience with AI or developer-focused products
  • Strong technical advisory capabilities
  • Proven track record in commercial growth

Work Rights

Not specified

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