The Front Office Night Manager is the guardian of the guest experience overnight, ensuring the hotel operates with precision, consistency, and calm control
Job Summary
The Front Office Night Manager is the guardian of the guest experience overnight, ensuring the hotel operates with precision, consistency, and calm control.
This role is deeply operational and detail-driven, responsible for overseeing all overnight Front Office functions while maintaining the accuracy, security, and integrity of the hotel’s systems and processes.
Comprehensive benefits package including Medical, Vision & Dental, Defined Contribution Pension Plan with employer matching, and employee travel program with discounts.
Matching Summary
The Front Office Night Manager is the guardian of the guest experience overnight, ensuring the hotel operates with precision, consistency, and calm control.
Skills & Requirements
Must-have
Oversee overnight Front Office operations
Ensure accuracy of financial reporting
Handle escalated guest situations
Lead overnight Front Office team
Act as senior leader on property overnight
Nice-to-have
Deliver calm, attentive, precise service
Maintain organized documentation practices
Support continuous improvement initiatives
Key Requirements
2-4 years Front Office experience
1 year leadership or supervisory role
Experience with PMS systems (Opera Cloud preferred)