Agent Compliance Specialist (serbian Or Croatian, Bosnian, Montenegrin Speaker)
Western Union
Vilnius, Lithuania
Monthly gross base salary: 1,531 – 2,245 eur; bonu...
Hybrid (minimum of three days in the office)
Aml/ctf/anti-fraud policies
Agent compliance reviews
Serbian or croatian, bosnian, montenegrin speaker
Western Union is seeking an Agent Compliance Specialist fluent in Serbian, Croatian, Bosnian, or Montenegrin for their Vilnius, Lithuania office, focusing on compliance with anti-money laundering and fraud prevention policies. The role requires strong communication skills, previous experience in AML compliance or customer support, and proficiency in Office programs. The position offers a hybrid work environment and an attractive benefits package
Job Summary
Support Western Union Agents' efforts implementing Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), and Anti-Fraud policies and procedures.
Evaluate how Western Union Agents incorporate compliance requirements and standards through conducting activity analysis, compliance reviews and training sessions.
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms.
Matching Summary
Match Score: 85
Western Union is seeking an Agent Compliance Specialist fluent in Serbian, Croatian, Bosnian, or Montenegrin for their Vilnius, Lithuania office, focusing on compliance with anti-money laundering and fraud prevention policies. The role requires strong communication skills, previous experience in AML compliance or customer support, and proficiency in Office programs. The position offers a hybrid work environment and an attractive benefits package.
Salary
Monthly gross base salary: 1,531 – 2,245 EUR; Bonus/Equity: Short-term incentives; Benefits: Private Health Insurance, Life & Accident Insurance, Additional days off, Discounts, Free Fitness facilities, Volunteering activities, Referral program
Skills & Requirements
Must-have
AML/CTF/Anti-Fraud policies
Agent compliance reviews
Serbian or Croatian, Bosnian, Montenegrin speaker
Daily partner communication
Policy implementation
Nice-to-have
Customer-centric approach
Proactiveness
Critical thinking
Creative problem-solving
Globally diverse organization
Key Requirements
Fluency in English and Serbian or Croatian, Bosnian, Montenegrin
University degree (advantage)
Previous AML Compliance or Customer Support experience (advantage)