Customer Service Representative

Petz Plaza

Two Ponds, CO, United States
Base: $17.50ph doe; bonus/equity: tips; benefits: ...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, touring clients, managing check-ins/outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.50/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $17.50/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints patiently
  • keeping lobby clean and welcoming
  • supporting other team members

Nice-to-have

  • concierge skills
  • chaos coordinator
  • fluent in human and hound
  • pet-obsessed professionals
  • community focused

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter