Assistant Front Desk Manager – Four Seasons Resort And Residences Red Sea, Saudi Arabia

Four Seasons Hotels & Resorts

Red Sea, Saudi Arabia
Competitive salary; benefits: housing + transporta...
Guest check-in and check-out procedures
Guest concerns and requests resolution
Guest preferences and special requests
Supervise the Front Desk team to ensure smooth and efficient guest check-in and check-out procedures

Job Summary

  • Supervise the Front Desk team to ensure smooth and efficient guest check-in and check-out procedures.
  • Resolve guest concerns and requests promptly with genuine care and effective service recovery.
  • Competitive salary in a tax-free environment, housing, transportation, and other benefits are offered.

Matching Summary

Supervise the Front Desk team to ensure smooth and efficient guest check-in and check-out procedures.

Salary

Competitive salary; Benefits: Housing and transportation, 30 days of vacation plus public holidays, Paid home leave tickets, Complimentary meals and uniform cleaning, Medical and life insurance, Employee Assistance Program and worldwide complimentary room nights, Additional family benefits

Skills & Requirements

Must-have

  • Guest check-in and check-out procedures
  • Guest concerns and requests resolution
  • Guest preferences and special requests
  • Front desk procedures and systems
  • VIP arrivals and special occasions

Nice-to-have

  • Genuine care and effective service recovery
  • Personalized attention and elevated service
  • Proactive and adaptable attitude
  • Calm under pressure

Key Requirements

  • Supervisory or leadership role experience
  • Minimum of 2 years' experience in 5-star hotel
  • Bachelor’s degree in Hospitality Management
  • Fluent in English & Arabic required
  • Locals only as per Saudi labour law

Work Rights

Locals only

Tailored Resume

Cover Letter