Credit Administration Officer - Brisbane - Fixed Term (12 Mths)

GENUINE PARTS COMPANY

Brisbane, Queensland, Australia
Managing incoming emails
Providing invoice and statement copies
Uploading invoices to online portals
Manage the Credit Department's incoming emails, actioning and distributing them as required, and provide copies of invoices and statements as requested to support Credit Officers

Job Summary

  • Manage the Credit Department's incoming emails, actioning and distributing them as required, and provide copies of invoices and statements as requested to support Credit Officers.
  • Make and receive phone calls from customers and the store network, handle customer complaints, resolve queries, and process journals to resolve banking/receipting issues.
  • This role offers staff discounts, private health insurance discounts, an employee assistance program, and access to GPC's employee platform MOVE.

Matching Summary

Manage the Credit Department's incoming emails, actioning and distributing them as required, and provide copies of invoices and statements as requested to support Credit Officers.

Skills & Requirements

Must-have

  • Managing incoming emails
  • Providing invoice and statement copies
  • Uploading invoices to online portals
  • Liaising with stores for discrepancies
  • Banking and payment allocations
  • Handling customer calls and complaints

Nice-to-have

  • Customer service expert
  • Develop strong professional relationships
  • Genuine, friendly, prompt service
  • Kick start professional career

Key Requirements

  • Customer service experience
  • Intermediate computer skills
  • Intermediate mathematical and literacy skills
  • Available for fixed term opportunity

Work Rights

Not specified

Tailored Resume

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