Customer Service Representative

Aceanimalclinic

Laredo, TX, United States
Depending on experience
On-site
Professional phone etiquette
Prioritize and complete tasks
Problem solve and adapt
Aceanimalclinic is seeking a Customer Service Representative in Laredo, TX, to manage client interactions, appointment scheduling, and administrative tasks while ensuring a compassionate atmosphere. The role emphasizes excellent communication skills, multitasking abilities, and the capacity to handle emotionally charged situations

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Aceanimalclinic is seeking a Customer Service Representative in Laredo, TX, to manage client interactions, appointment scheduling, and administrative tasks while ensuring a compassionate atmosphere. The role emphasizes excellent communication skills, multitasking abilities, and the capacity to handle emotionally charged situations.

Salary

Depending on experience

Skills & Requirements

Must-have

  • professional phone etiquette
  • prioritize and complete tasks
  • problem solve and adapt
  • computer efficiency
  • detail-oriented

Nice-to-have

  • empathize with clients
  • remain calm in emergencies
  • create good first and last impressions

Key Requirements

  • HS Diploma or educational equivalent
  • Must be able to work most Saturdays
  • Available to work weekends and holiday rotations
  • Experience with Veterinary Electronic Medical Records (preferred)
  • One year of customer service representative experience (preferred)
  • Knowledge of veterinary medical terminology and procedures (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter