Director Of Production Support Engineering

Salesforce

Base: $197,300 - $313,700 annually; select cities ...
Hybrid
10+ years production engineering experience
3-5 years people management capacity
Kubernetes and terraform architecture review
This role serves as the strategic leader for a high-caliber team of engineers responsible for scaling a commercial AI product from 1 to 100 while maintaining five-nines reliability

Job Summary

  • This role serves as the strategic leader for a high-caliber team of engineers responsible for scaling a commercial AI product from 1 to 100 while maintaining five-nines reliability.
  • The successful candidate will define the roadmap for Private Cloud Edition and Government Cloud offerings, ensuring strict regulatory compliance without sacrificing developer velocity.
  • Salesforce offers a competitive base salary range of $197,300 to $344,700 annually depending on location, along with comprehensive benefits including medical, dental, vision, and equity.

Matching Summary

This role serves as the strategic leader for a high-caliber team of engineers responsible for scaling a commercial AI product from 1 to 100 while maintaining five-nines reliability.

Salary

Base: $197,300 - $313,700 annually; Select cities (SF/NYC): $237,700 - $344,700 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), stock purchasing program

Skills & Requirements

Must-have

  • 10+ years Production Engineering experience
  • 3-5 years people management capacity
  • Kubernetes and Terraform architecture review
  • Multi-region and multi-substrate scaling
  • AI-first development workflow integration

Nice-to-have

  • High-performance low-ego culture building
  • Advanced prompt engineering skills
  • Experience with FedRAMP compliance frameworks
  • M.S. in Computer Science degree
  • Familiarity with Salesforce Hyperforce

Key Requirements

  • 10+ years in Production Engineering or SRE
  • 3-5 years formal people management experience
  • Deep technical expertise in Kubernetes and PostgreSQL
  • Proven track record of 1 to 100 scaling phases
  • Experience with enterprise custom deployments

Work Rights

Not specified

Tailored Resume

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