Executive, Customer Promise - Medical Reimbursement & Accident

Prudential

Kuala Lumpur, Malaysia
Adhering to claims workflow
Assess claims according to policy
Handle internal and external enquiries
The incumbent is responsible to provide efficient and effective support to the Company goals by meeting and exceeding their expectations on operational processes

Job Summary

  • The incumbent is responsible to provide efficient and effective support to the Company goals by meeting and exceeding their expectations on operational processes.
  • The incumbent is also required to work closely with other operations departments in delivering excellent service quality to customers.
  • Prudential is an equal opportunity employer.

Matching Summary

The incumbent is responsible to provide efficient and effective support to the Company goals by meeting and exceeding their expectations on operational processes.

Skills & Requirements

Must-have

  • Adhering to claims workflow
  • Assess claims according to policy
  • Handle internal and external enquiries
  • Record and submit statistics/reports
  • Review and improve processes

Nice-to-have

  • Partners for every life
  • Protectors for every future
  • Connect, Grow, and Succeed
  • Diversity is celebrated and inclusion assured

Key Requirements

  • Degree in Biomedical Science/ Biology/ Mathematics/ Economics/ Statistics, Business Administration
  • Professional life insurance qualification
  • 3 to 5 years in Life Insurance industry
  • Minimal insurance knowledge (for Executive)
  • Insurance knowledge & technical know-how (for Assistant Manager)
  • IT literate

Work Rights

Not specified

Tailored Resume

Cover Letter