Not specified; not specified; medical, flexi, birt...
Not specified (assumed to be rotating shifts, weekends, and public holidays).
Supervise front office operations
Handle guest complaints professionally
Monitor staff conduct and grooming
The Duty Manager position at Village Hotel Sentosa seeks an experienced hospitality professional to oversee front office operations, ensure high service standards, and manage guest experiences. The ideal candidate will have a diploma in hospitality and at least 2-3 years of supervisory experience in a hotel setting
Job Summary
Ensure the effective, efficient, and profitable operation of the hotel while maintaining high service standards.
Supervise Front Office operations including reception, cashiering, and reservations while handling guest complaints with diplomacy.
Employees receive benefits including Medical coverage, Flexi leave, Birthday Vouchers, Annual Health Screening, and Insurance Coverage.
Matching Summary
Match Score: 85
The Duty Manager position at Village Hotel Sentosa seeks an experienced hospitality professional to oversee front office operations, ensure high service standards, and manage guest experiences. The ideal candidate will have a diploma in hospitality and at least 2-3 years of supervisory experience in a hotel setting.
Salary
Not specified; Not specified; Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, Insurance Coverage
Skills & Requirements
Must-have
Supervise Front Office operations
Handle guest complaints professionally
Monitor staff conduct and grooming
Manage VIP guest arrangements
Control room inventory and revenue
Conduct emergency evacuation procedures
Nice-to-have
Strong leadership and communication skills
Service-oriented mindset
Ability to work rotating shifts
Professional appearance and demeanor
Key Requirements
Minimum Diploma in Hospitality or Tourism
2-3 years Front Office supervisory experience
Proficiency in Opera PMS or hotel management systems
CERT training or hospitality certifications preferred