Senior Customer Success Manager - German Speaking

MongoDB

Berlin, Germany
On-site
Customer success management
Technical account management
Customer advocacy
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges

Job Summary

  • Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges.
  • This role can be based out of our Berlin office or remotely in Germany.
  • MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.

Matching Summary

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges.

Skills & Requirements

Must-have

  • Customer Success Management
  • Technical Account Management
  • Customer advocacy
  • Technical risk mitigation
  • Strategic account planning
  • Fluent German language skills

Nice-to-have

  • Entrepreneurial mindset
  • Team player and collaboration
  • Database technology exposure
  • Cloud infrastructure exposure
  • AI-native startups

Key Requirements

  • 7+ years experience in customer-centric role
  • 4+ years accountable for customer health and revenue
  • Forbes Global 2000 customer experience
  • Ability to act with high autonomy
  • Fluent level of German

Work Rights

Not specified

Tailored Resume

Cover Letter