Field Service Team Leader

Willenbrock Fordertechnik GmbH & Co. KG

Warrington, United Kingdom
Team leadership and engagement
She policy adherence and audits
Engineer performance management
The role ensures the day-to-day efficient running of the engineering team while facilitating a high-quality customer experience

Job Summary

  • The role ensures the day-to-day efficient running of the engineering team while facilitating a high-quality customer experience.
  • The successful candidate will act as the first point of contact for engineers, managing their performance, retention, and development.
  • Responsibilities include leading safety compliance efforts, conducting accident investigations, and ensuring site requirements are met.

Matching Summary

The role ensures the day-to-day efficient running of the engineering team while facilitating a high-quality customer experience.

Skills & Requirements

Must-have

  • Team leadership and engagement
  • SHE policy adherence and audits
  • Engineer performance management
  • First level technical escalation
  • WIP and job completion management

Nice-to-have

  • Continuous improvement initiatives
  • Customer accident investigation skills
  • Coaching and development expertise
  • Site risk assessment experience
  • High quality customer experience focus

Key Requirements

  • Engineering team management experience
  • Knowledge of SHE policies and procedures
  • Ability to manage operational KPIs

Work Rights

Not specified

Tailored Resume

Cover Letter