Bi Support Lead

Dentsu

Bangalore, India
Bi tools and data management systems
Power bi, tableau, sql server
Data quality and integration issues
Lead and mentor a team of BI and data support analysts, fostering a collaborative and high-performing support environment

Job Summary

  • Lead and mentor a team of BI and data support analysts, fostering a collaborative and high-performing support environment.
  • Oversee the provision of technical support for BI tools and data management systems, including Power BI, Tableau, SQL Server, and other relevant technologies.
  • Identify and implement opportunities for improving support processes and enhancing user experience.

Matching Summary

Lead and mentor a team of BI and data support analysts, fostering a collaborative and high-performing support environment.

Skills & Requirements

Must-have

  • BI tools and data management systems
  • Power BI, Tableau, SQL Server
  • Data quality and integration issues
  • Report generation and system performance
  • Incident management using ticketing system
  • Technical support for BI solutions

Nice-to-have

  • Foster collaborative support environment
  • Promote effective BI solution usage
  • Continuous improvement of support processes
  • Enhance user experience with BI tools

Key Requirements

  • Team leadership experience
  • Technical support experience
  • Issue resolution experience
  • User assistance experience
  • Data validation experience
  • Documentation creation experience
  • Incident management experience
  • Collaboration with technical teams

Work Rights

Not specified

Tailored Resume

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