Technical Customer Service Admin

Solenis

SAP
Salesforce
Ms office proficiency
The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, invoicing, and master data

Job Summary

  • The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, invoicing, and master data.
  • Key responsibilities include processing service requests via Salesforce and SAP, managing debit memo requests for accurate invoicing, and handling third-party purchase orders.
  • Benefits include Meal Vouchers, Life Insurance, Private Medical Care, Holiday Allowance, Christmas and Easter Bonus, Extra vacation days, and an Annual Bonus.

Matching Summary

The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, invoicing, and master data.

Skills & Requirements

Must-have

  • SAP
  • Salesforce
  • MS Office proficiency
  • French and English fluency
  • Debit memo requests processing

Nice-to-have

  • Customer-centric mindset
  • Adaptability and prioritization
  • Problem-solving skills
  • Interpersonal skills
  • Service-oriented attitude

Key Requirements

  • Minimum 2 years administrative experience
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter