Director Of Student Accounts

University of Arkansas, Fayetteville

Fayetteville, Arkansas, United States
Base: $75,092 - $86,355; bonus/equity: not specifi...
Customer service operations
Collections and campus-based loans
System functionality testing
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office

Job Summary

  • The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office.
  • Responsibilities include developing strategies that facilitate operations and improve efficiency, effectiveness, and customer service while ensuring compliance with statutes, regulations, policies, and procedures.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a comprehensive benefits package including tuition waivers and retirement contributions.

Matching Summary

The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office.

Salary

Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Skills & Requirements

Must-have

  • Customer service operations
  • Collections and campus-based loans
  • System functionality testing
  • Policy and procedure implementation

Nice-to-have

  • Strategic planning and resource allocation
  • Harmonious working relationships
  • Transformational opportunities and skills

Key Requirements

  • Bachelor's degree in accounting, finance, business administration, or related field
  • At least two years of customer service experience
  • At least two years of supervisory experience
  • At least two years of experience in higher education or financial setting
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter