Agent, Customer Assistance

Crewhorizons

Shreveport, LA, United States
**
Transporting passengers with reduced mobility
Assist passengers off aircraft
Professional and courteous manner
** Crewhorizons is seeking a Passenger Assistance Agent in Shreveport, LA, responsible for assisting airline passengers with reduced mobility from check-in to the aircraft and vice versa. The ideal candidate should possess customer service and airline industry experience, displaying a friendly demeanor and attention to detail. **

Job Summary

  • The Passenger Assistance Agent facilitates the transportation of airline passengers with reduced mobility and passengers in need of assistance following all provisions of CFR 14 DOT382 from the check-in location to the aircraft.
  • Upon arrival, the Agent will also assist passengers off the aircraft and transport them to the bag claim and airport curbside area.
  • Agents are required to ensure any assistance is provided in a professional, courteous, and non- discriminatory manner reflective of regulatory standards and company expectations.

Matching Summary

Match Score: 75

** Crewhorizons is seeking a Passenger Assistance Agent in Shreveport, LA, responsible for assisting airline passengers with reduced mobility from check-in to the aircraft and vice versa. The ideal candidate should possess customer service and airline industry experience, displaying a friendly demeanor and attention to detail. **

Skills & Requirements

Must-have

  • transporting passengers with reduced mobility
  • assist passengers off aircraft
  • professional and courteous manner
  • basic computer skills
  • flexible schedule including nights, weekends and holidays

Nice-to-have

  • people oriented, highly motivated
  • positive and friendly attitude
  • well groomed and adhere to dress code

Key Requirements

  • Minimum one (1) year of Customer Service experience
  • Minimum one (1) year of Airline Industry experience
  • Authorized to work in the US
  • Pass a Criminal Background Check

Work Rights

Must be authorized to work in the US

Tailored Resume

Cover Letter