St. Luke's is proud of the skills, experience and compassion of its employees and is committed to excellence in patient care and education
Job Summary
St. Luke's is proud of the skills, experience and compassion of its employees and is committed to excellence in patient care and education.
The Associate Director oversees daily operations, supports clinical staff development, and collaborates across teams to advance quality and process improvements.
This leader plays a key role in strengthening patient-centered outcomes and fostering a culture of excellence within the Access Center.
Matching Summary
St. Luke's is proud of the skills, experience and compassion of its employees and is committed to excellence in patient care and education.
Skills & Requirements
Must-have
clinical operations leadership
patient care management
clinical staff development
process improvement initiatives
cross-functional collaboration
clinical call center experience
Nice-to-have
mentoring and coaching skills
strategic staffing decisions
ambulatory care setting experience
high-reliability process management
change management at scale
Key Requirements
Active Pennsylvania Registered Nurse license or PA Compact or New Jersey RN license
Minimum 3–5 years progressive clinical leadership experience
Experience in Access Center or clinical call center environment
Preferred outpatient practice or ambulatory care leadership experience
Work Rights
Must have or obtain PA or NJ RN license within 90 days