The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience
Job Summary
The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
Responsibilities include managing appointments, triaging inquiries, processing billing, and maintaining accurate patient records within the practice management system.
AmeriVet offers competitive pay, performance bonuses, comprehensive health benefits, and tailored development programs to support career growth.
Matching Summary
The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Maintain organized reception area
Nice-to-have
Prior customer service experience preferred
Passion for animals and pet care
Ability to handle emotional clients with empathy
Strong organizational skills in fast-paced environment
Basic proficiency with scheduling software
Key Requirements
High school diploma or equivalent work experience required
Excellent communication skills required
Basic proficiency with technology and scheduling software