Business Analyst (Salesforce CRM) - A26162

ACTIVATE INTERACTIVE PTE LTD

Singapore, Singapore
Salesforce crm experience
Requirements elicitation skills
Stakeholder facilitation capability
This role involves gathering and analyzing business requirements for Salesforce CRM enhancements and maintenance changes

Job Summary

  • This role involves gathering and analyzing business requirements for Salesforce CRM enhancements and maintenance changes.
  • The position offers structured development frameworks and growth opportunities within a SHRI 2025 Gold winner organization.
  • Candidates will work closely with engineers and architects to ensure the feasibility of business solutions.

Matching Summary

Match Score: 75

This role involves gathering and analyzing business requirements for Salesforce CRM enhancements and maintenance changes.

Skills & Requirements

Must-have

  • Salesforce CRM experience
  • Requirements elicitation skills
  • Stakeholder facilitation capability
  • User story creation
  • Process mapping expertise

Nice-to-have

  • API integration familiarity
  • Data mapping concepts
  • Public sector environment experience
  • Regulated industry background
  • Collaborative team mindset

Key Requirements

  • Experience as a Business Analyst in CRM or enterprise platform delivery
  • Strong documentation and communication skills
  • Ability to work across business and technical teams

Work Rights

Not specified

Tailored Resume

Cover Letter