Leading sales teams in high-volume transactional environments
Deep understanding of contact center and zcx technologies
You will lead the APAC CX Sales Specialist sales team, driving customer acquisition and expansion while building strategy and optimizing processes
Job Summary
You will lead the APAC CX Sales Specialist sales team, driving customer acquisition and expansion while building strategy and optimizing processes.
The Zoom ZCX team combines deep CX industry knowledge with a partner-first mindset to help organizations transform their customer engagement.
As part of an award-winning workplace culture, employees receive a variety of perks and benefits designed to support physical, mental, emotional, and financial health.
Matching Summary
You will lead the APAC CX Sales Specialist sales team, driving customer acquisition and expansion while building strategy and optimizing processes.
Skills & Requirements
Must-have
5+ years software or technology sales experience
Leading sales teams in high-volume transactional environments
Deep understanding of contact center and ZCX technologies
Experience building and developing sales talent through coaching
Accurate forecasting and managing complex sales cycles
Conducting executive-level conversations with C-suite stakeholders
Nice-to-have
Partner-first mindset for organizational transformation
Collaborative team culture thrives on innovation
Experience with AI, analytics, and workforce management tools
Key Requirements
5+ years of software or technology sales experience
Experience leading sales teams in high-volume environments
Proficiency with CRM platforms like Salesforce and Clari