Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders
Job Summary
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace.
The Claims Center of Excellence (CoE) Quality team drives quality, consistency, and continuous improvement across casualty and liability claim portfolios.
Matching Summary
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
Skills & Requirements
Must-have
Claims processing or insurance operations
Operations management experience
Strong analytical capabilities
Experience across varied claim segments
Stakeholder management skills
Nice-to-have
Promoting a belonging mindset
Continuous learning and adaptability
Leading AI/digital initiatives
People-led and tech-empowered culture
Key Requirements
Bachelor's degree
10–12 years of experience in claims processing or insurance operations