This role is responsible for commercial and operational activities within the Order-To-Cash process including order validation, fulfillment, and claims management
Job Summary
This role is responsible for commercial and operational activities within the Order-To-Cash process including order validation, fulfillment, and claims management.
The Customer Experience OpEX Professional ensures seamless execution of large-scale projects while optimizing internal reporting mechanisms and driving continuous improvement initiatives.
The position supports a culture of efficiency and innovation by eliminating waste activities and fostering strong relationships across virtual teams.
Matching Summary
This role is responsible for commercial and operational activities within the Order-To-Cash process including order validation, fulfillment, and claims management.
Skills & Requirements
Must-have
Bachelor's degree in Business
Business fluent English communication
2+ years customer support experience
CRM/SAP system knowledge
Intermediate MS Office skills
Nice-to-have
SAP or SFDC user level experience
Incoterms and trade compliance knowledge
Financial understanding of Order to Cash
Additional European languages
SharePoint based tools experience
Key Requirements
Bachelor's degree required
2+ years supply chain or order management experience