Ld Tech Field Eng

Unisys UK

Bogotá, Colombia
Fully remote
Enterprise server and storage infrastructure
Break/fix diagnostics and repair
Sev 1 priority call troubleshooting
Unisys UK is seeking a Field Engineer for Enterprise and High-End Storage environments in Bogotá, Colombia. The role involves providing technical support for complex infrastructure, performing diagnostics, and ensuring service recovery while maintaining high operational standards

Job Summary

  • Serve as a Field Engineer supporting complex enterprise servers and high-end storage environments across the company's product portfolio.
  • Perform break/fix diagnostics and rapid troubleshooting for critical Sev 1 service events to ensure SLA compliance and service restoration.
  • Provide on-site and remote technical support to strategic enterprise and hyperscale customers including Unilever, Amazon, and BT.

Matching Summary

Match Score: 85

Unisys UK is seeking a Field Engineer for Enterprise and High-End Storage environments in Bogotá, Colombia. The role involves providing technical support for complex infrastructure, performing diagnostics, and ensuring service recovery while maintaining high operational standards.

Skills & Requirements

Must-have

  • Enterprise server and storage infrastructure
  • Break/fix diagnostics and repair
  • Sev 1 priority call troubleshooting
  • On-site and remote technical support
  • Advanced diagnostic tools usage

Nice-to-have

  • Collaboration with engineering teams
  • Backup coverage for key client accounts
  • Continuous product knowledge updates

Key Requirements

  • High School Diploma or GED required
  • 4-6 years of experience in area of responsibility
  • Technical certification or Associate Degree (may require)

Work Rights

Not specified

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