Not specified; salary reviews mentioned; incentive...
Fully remote
Strong experience administering src act claims
Expert knowledge of safety rehabilitation and compensation act 1988
Demonstrated ability in dispute resolution and mediation
This role supports Case Management teams by providing technical guidance and training specific to the SRC Act to ensure sustainable recovery outcomes
Job Summary
This role supports Case Management teams by providing technical guidance and training specific to the SRC Act to ensure sustainable recovery outcomes.
The position involves undertaking reconsiderations, appeals, and reviews of compensation entitlements while developing and coaching a group of Case Managers.
EML offers a diverse culture with flexibility to work from home up to 3 days per week, along with comprehensive benefits including paid parental leave.
Matching Summary
This role supports Case Management teams by providing technical guidance and training specific to the SRC Act to ensure sustainable recovery outcomes.
Salary
Not specified; Salary reviews mentioned; Incentive scheme available
Skills & Requirements
Must-have
Strong experience administering SRC Act claims
Expert knowledge of Safety Rehabilitation and Compensation Act 1988
Demonstrated ability in dispute resolution and mediation
Experience coaching and training Case Managers
Proven track record in risk management principles
Nice-to-have
Motivated self-starter in fast-paced environment
Excellent stakeholder management skills
Commitment to continuous improvement initiatives
Customer-centric approach to claims management
Key Requirements
Strong experience in Workers Compensation setting
Sound understanding of legislation and case law
Capability to develop and conduct training programs