Customer Service Representative

ETM Inc

Tokyo, Japan
Customer order review and validation
Sales order and rma processing
Trade compliance customer screening
We are looking for an experienced Customer Service Representative to join our Tokyo Office supporting the Teledyne Machine Vision Camera Group’s Asia customers and sales team

Job Summary

  • We are looking for an experienced Customer Service Representative to join our Tokyo Office supporting the Teledyne Machine Vision Camera Group’s Asia customers and sales team.
  • The role involves reviewing and validating customer orders, processing sales orders and RMAs, coordinating export permits, and supporting trade compliance requirements.
  • Employees are committed to conducting business with the highest ethical standards and contributing to innovative sensing solutions.

Matching Summary

We are looking for an experienced Customer Service Representative to join our Tokyo Office supporting the Teledyne Machine Vision Camera Group’s Asia customers and sales team.

Skills & Requirements

Must-have

  • Customer order review and validation
  • Sales order and RMA processing
  • Trade Compliance customer screening
  • Export Permit coordination
  • Strong English communication skills
  • MS Office and Excel proficiency
  • ERP experience with SAP S4

Nice-to-have

  • Intercultural awareness
  • Team orientation
  • Process improvement contribution
  • Second language skills

Key Requirements

  • 3-5 years customer service experience
  • High School Diploma or equivalent
  • Preferred SAP knowledge
  • Strong written and verbal English skills

Work Rights

Not specified

Tailored Resume

Cover Letter