The Technical Account Manager serves as a technical expert on Airwallex's payment processing products and services
Job Summary
The Technical Account Manager serves as a technical expert on Airwallex's payment processing products and services.
You will be the primary contact for all technical activities post-launch for managed merchants, ensuring quick resolution of assigned technical issues.
This role involves working directly with developers, merchants, and internal teams on post-integration issues to provide technical support, consulting, and best practices.
Matching Summary
The Technical Account Manager serves as a technical expert on Airwallex's payment processing products and services.
Skills & Requirements
Must-have
Technical expert on payment processing
Resolve software-related issues
Post-sale technical services
Troubleshoot payment APIs
REST API, JSON, Web Service
Linux/Unix commands, SQL
Network security, information security
Nice-to-have
Founder-like energy
Accelerated learning
Humble and collaborative
Use AI to work smarter
Payment, E-commerce, FinTech experience
Key Requirements
3-5+ years of prior experience
Hands-on experience in a mainstream programming language
Bachelor's degree in Computer Science, Engineering or equivalent
Strong troubleshooting and problem-solving skills
Good communication skills
Strong learning ability, execution ability, and coping well under pressure