Customer Support Consultant -12mth Ftc

M&G plc

Bath, United Kingdom
Hybrid
Customer service delivery
New business journey ownership
Online platform assistance
Our purpose is to give everyone real confidence to put their money to work, combining asset management and insurance expertise to offer a wide range of solutions

Job Summary

  • Our purpose is to give everyone real confidence to put their money to work, combining asset management and insurance expertise to offer a wide range of solutions.
  • The consultant will mainly deal with various aspects of the New Business journey, taking ownership of the request from start to finish and keeping all parties updated.
  • At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond, with benefits designed to help you balance your professional and personal life.

Matching Summary

Our purpose is to give everyone real confidence to put their money to work, combining asset management and insurance expertise to offer a wide range of solutions.

Skills & Requirements

Must-have

  • Customer service delivery
  • New Business journey ownership
  • Online platform assistance
  • Inbound call experience

Nice-to-have

  • Customer centric approach
  • Proactive problem solving
  • Continuous improvement suggestions
  • Building rapport with stakeholders

Key Requirements

  • Financial Services experience desirable
  • Organisational skills required

Work Rights

Not specified

Tailored Resume

Cover Letter