Customer Operational Analyst Specialist

HPE (Hewlett Packard Enterprise)

Tlaquepaque, Mexico
Hybrid
Cross-functional team collaboration
Outstanding written and verbal english communication
Customer satisfaction issue resolution
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications

Job Summary

  • Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications.
  • This role is designed as hybrid with an expectation to work on average 2 days per week from an HPE office and offers hands-on experience in service excellence, operations transformation, and executive-level program management.
  • HPE provides comprehensive benefits supporting physical, financial, and emotional wellbeing, invests in personal and professional development, and fosters an unconditionally inclusive culture valuing varied backgrounds.

Matching Summary

Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications.

Skills & Requirements

Must-have

  • Cross-functional team collaboration
  • Outstanding written and verbal English communication
  • Customer satisfaction issue resolution
  • Escalation management
  • Digital strategy and process engineering
  • Financial analysis and insight generation

Nice-to-have

  • High learning agility and self-drive
  • Leadership capability through internships or projects
  • Adaptability and growth mindset
  • Customer experience strategy
  • Design thinking and creativity
  • Coaching and commercial acumen

Key Requirements

  • Bachelor's degree in Finance, Industrial Engineering, Business Administration or similar
  • Recent graduate by end of 2025
  • Ability to work across global time zones
  • English communication proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter