TransPerfect is seeking a Community Experience Lead in the Philippines, responsible for managing outreach campaigns and improving the experience of DataForce community members. Candidates should have at least seven years of experience in community management or talent acquisition, excellent communication skills, and a proactive approach to problem-solving
Job Summary
Plan, review, and administer effective outreach campaigns, programs, or events for DataForce community members.
Create a systematic, process-driven approach to community engagement outreach and relationship management.
Work across various departments and functions to ensure the best satisfaction within the DataForce Community.
Matching Summary
Match Score: 85
TransPerfect is seeking a Community Experience Lead in the Philippines, responsible for managing outreach campaigns and improving the experience of DataForce community members. Candidates should have at least seven years of experience in community management or talent acquisition, excellent communication skills, and a proactive approach to problem-solving.
Skills & Requirements
Must-have
effective outreach campaigns
satisfaction surveys
community engagement outreach
relationship management
root cause analysis
cross-departmental collaboration
Nice-to-have
customer service focused
fluency in other languages
Key Requirements
Minimum Bachelor's degree or its equivalent
Minimum 7 years of prior experience in Vendor Management/Sourcing/Crowdsourcing/Talent Acquisition/ATSs development for communities
Experience in a multinational/multicultural virtual working environment
Experience in a cross-functional/matrix organization
Excellent communication skills (both written and verbal) in English