Sr Technical Account Manager - Japan

Genesys

Japan, Japan
Hybrid
Cloud contact center technologies
Technical expertise in cx software
Customer relationship management
Genesys empowers organizations to improve customer experiences and loyalty

Job Summary

  • Genesys empowers organizations to improve customer experiences and loyalty.
  • The Senior Technical Account Manager ensures technical success and fosters long-term customer relationships.
  • This role requires a results-driven professional with a strong technical foundation and exceptional communication skills.

Matching Summary

Genesys empowers organizations to improve customer experiences and loyalty.

Skills & Requirements

Must-have

  • Cloud contact center technologies
  • Technical expertise in CX software
  • Customer relationship management

Nice-to-have

  • Proactive problem solver
  • Strong presentation skills
  • Ability to work in multicultural environments

Key Requirements

  • 8+ years of relevant work experience
  • BA/BS Degree or equivalent
  • Native-level Japanese and Business-level English

Work Rights

Not specified

Tailored Resume

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