Not specified (assumed to be on-site due to hotel front desk responsibilities)
Handle check-in and check-out procedures
Manage cashiering functions and policies
Resolve guest complaints promptly
The Village Hotel Changi is seeking a Senior/Guest Service Executive to manage front desk operations and provide exceptional service to hotel guests. The ideal candidate should possess a diploma, relevant hospitality experience, and strong communication skills, with a positive attitude
Job Summary
The role involves handling all reception duties including checking guests in and out efficiently.
Employees must be knowledgeable about hotel facilities, room rates, and local attractions to assist guests.
Staff are expected to maintain professional communication with colleagues and resolve issues according to established procedures.
Matching Summary
Match Score: 85
The Village Hotel Changi is seeking a Senior/Guest Service Executive to manage front desk operations and provide exceptional service to hotel guests. The ideal candidate should possess a diploma, relevant hospitality experience, and strong communication skills, with a positive attitude.