Octopus In Colour Internship - Credit Specialist (sensitive Care)
Octopus Energy Group
London, GB
London living wage (pro rata); not specified; not ...
On-site
Processing formal insolvencies
Liaising with external partners
Supporting vulnerable customers
This internship programme is specifically open to candidates who identify with any Black, Black British, African or Caribbean background to address under-representation in the energy industry
Job Summary
This internship programme is specifically open to candidates who identify with any Black, Black British, African or Caribbean background to address under-representation in the energy industry.
The role involves supporting financially vulnerable customers navigating formal debt solutions and working with external partners like Insolvency Practitioners and Debt Advice Organisations.
Octopus Energy is committed to driving the global renewable revolution and making green energy affordable for all, with a focus on customer service and innovation.
Matching Summary
This internship programme is specifically open to candidates who identify with any Black, Black British, African or Caribbean background to address under-representation in the energy industry.
Salary
London Living Wage (pro rata); Not specified; Not specified
Skills & Requirements
Must-have
processing formal insolvencies
liaising with external partners
supporting vulnerable customers
managing sensitive customer information
detail-oriented and empathetic
Nice-to-have
taking initiative and ownership
working autonomously and creatively
motivated by purpose
people-first team culture
emotional resilience
Key Requirements
Must identify with Black, Black British, African or Caribbean background