Customer Service Manager

Comet Group

Bandar Cassia, Penang, Malaysia
Onsite
Sap sd expertise
Sales operations leadership
Cross-functional collaboration
Lead and oversee daily Sales Operations activities, ensuring efficient processes and high-quality customer service delivery

Job Summary

  • Lead and oversee daily Sales Operations activities, ensuring efficient processes and high-quality customer service delivery.
  • Collaborate with cross-functional teams to resolve customer issues, optimize operational workflows, and enhance customer satisfaction.
  • Enjoy a wide range of benefits including allowances for meals, transport, tolls, mobile, and car loan interest.

Matching Summary

Lead and oversee daily Sales Operations activities, ensuring efficient processes and high-quality customer service delivery.

Skills & Requirements

Must-have

  • SAP SD expertise
  • Sales Operations leadership
  • Cross-functional collaboration
  • Performance KPIs
  • Customer issue resolution

Nice-to-have

  • Fluency in Chinese
  • International team experience
  • Process improvement skills

Key Requirements

  • Bachelor's degree in Business Management or related discipline
  • 5+ years of customer service or sales operations experience
  • Strong SAP SD knowledge
  • Fluency in English and Chinese

Work Rights

Not specified

Tailored Resume

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