Patient Service Representative I

Advocate Aurora Health

Waukesha, WI, United States
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Part-time, on-site
Hipaa compliance knowledge
Insurance plan verification skills
Electronic health record proficiency
Advocate Aurora Health is seeking a part-time Patient Service Representative I for their Waukesha, WI location. The role involves creating electronic health records, checking in patients, and ensuring compliance with healthcare regulations while providing excellent customer service

Job Summary

  • The role creates the initial electronic health record that serves as the foundation for all patient medical records.
  • Employees must verify complete demographic and insurance information while collecting co-pays to ensure timely payment and prevent billing issues.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance.

Matching Summary

Match Score: 85

Advocate Aurora Health is seeking a part-time Patient Service Representative I for their Waukesha, WI location. The role involves creating electronic health records, checking in patients, and ensuring compliance with healthcare regulations while providing excellent customer service.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Insurance plan verification skills
  • Electronic health record proficiency
  • High-volume patient registration
  • Cash handling and payment collection

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work in fast-paced environment
  • Experience with virtual appointment scheduling
  • Collaborative team communication style

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter