Base: $27.00ph; bonus/equity: not specified; benef...
On-site
Handle check-in and check-out
Respond to guest inquiries
Cash handling activity
As Front Desk Agent at Fairmont Sonoma Mission Inn and Spa, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive
Job Summary
As Front Desk Agent at Fairmont Sonoma Mission Inn and Spa, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.
Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world!
Work closely and efficiently with Valet/Parking and Housekeeping to ensure smooth arrival and departure of guests.
Matching Summary
As Front Desk Agent at Fairmont Sonoma Mission Inn and Spa, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.
Salary
Base: $27.00/hour; Bonus/Equity: Not specified; Benefits: Competitive and flexible Health Care Benefit Plans
Skills & Requirements
Must-have
handle check-in and check-out
respond to guest inquiries
cash handling activity
maintain a clean and professional attire
follow safety policies and procedures
Nice-to-have
passion for hospitality
excellent communication skills
dedication to delivering exceptional service
problem-solving skills
ability to de-escalate conflicts
Key Requirements
Customer service experience
Excellent written and verbal communication skills
Computer knowledge
Cash handling
Open availability including weekends/holidays/mornings/nights
Provide proof that they are legally able to work in the United States