The University of Arkansas for Medical Sciences is a collaborative health care organization focused on improving patient care and the lives of Arkansans
Job Summary
The University of Arkansas for Medical Sciences is a collaborative health care organization focused on improving patient care and the lives of Arkansans.
This position supports patient registration and insurance verification processes while assisting internal and external stakeholders with exceptional customer service.
UAMS offers benefits including medical, dental, vision plans, retirement matching, education discounts, and career training opportunities.
Matching Summary
The University of Arkansas for Medical Sciences is a collaborative health care organization focused on improving patient care and the lives of Arkansans.
Skills & Requirements
Must-have
Coordination of benefits issues
Insurance verification and eligibility
Customer service in healthcare
Call center environment
Patient demographic data collection
Use of office machines and computer skills
Nice-to-have
Training and monitoring new staff
Effective communication skills
Service recovery skills
Teamwork and collaboration
Confidentiality maintenance
Key Requirements
High School diploma or GED
2 years customer service experience
2 years healthcare experience with registration or insurance verification
Proof of legal authority to work in the United States
Pre-employment screening including criminal background check and TB screening
Work Rights
Must have legal authority to work in the United States