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PERSOL SINGAPORE PTE. LTD. is seeking a Customer Services Officer for a retail mall in Singapore, responsible for managing shopper interactions, assisting tenants, and coordinating events. The ideal candidate should have a diploma in marketing or a related field, at least one year of relevant experience, and strong interpersonal and organizational skills.
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Job Summary
The role involves handling systems for shopper management and assisting in mall inspections to ensure operational efficiency.
Candidates will support the Customer Marketing Officer in managing tenant relations, including facilitating requests and issuing mall materials.
The position requires coordinating mall events, managing redemption programs like vouchers and parking, and administering lost and found items.
Matching Summary
Match Score: 75
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PERSOL SINGAPORE PTE. LTD. is seeking a Customer Services Officer for a retail mall in Singapore, responsible for managing shopper interactions, assisting tenants, and coordinating events. The ideal candidate should have a diploma in marketing or a related field, at least one year of relevant experience, and strong interpersonal and organizational skills.
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Skills & Requirements
Must-have
Handle shopper management systems
Assist with tenant relation matters
Manage concierge desk operations
Administer mall redemption programs
Coordinate events and promotions
Prepare monthly duty rosters
Nice-to-have
Creative and resourceful mindset
Strong interpersonal skills
Keen eye for design aesthetics
Data driven and results-oriented
Fast-paced work environment adaptability
Key Requirements
Diploma in Marketing or related field
At least 1 year of marketing communications experience in retail/mall industry
Proficient in Microsoft Word, Excel, and PowerPoint
Excellent written and verbal English communication skills