Director, Customer Trust

Thomson Reuters Corporation

New York City, NY, US
Base: $183,100 - $340,000 usd (nyc/sf/la/irvine); ...
Hybrid
Proven experience in customer trust
Security and privacy compliance expertise
Global technology business background
This role involves executing a comprehensive customer trust strategy that aligns with overall business objectives while protecting customers and accelerating growth

Job Summary

  • This role involves executing a comprehensive customer trust strategy that aligns with overall business objectives while protecting customers and accelerating growth.
  • The successful candidate will partner with senior leaders across security, technology, compliance, product, and customer experience to deliver programs strengthening data protection and regulatory compliance.
  • Thomson Reuters offers a competitive base salary ranging from $183,100 to $340,000 USD depending on location, along with comprehensive benefits including flexible vacation and mental health days.

Matching Summary

This role involves executing a comprehensive customer trust strategy that aligns with overall business objectives while protecting customers and accelerating growth.

Salary

Base: $183,100 - $340,000 USD (NYC/SF/LA/Irvine); Base: $158,900 - $295,100 USD (other US locations); Bonus: Eligible for Annual Bonus based on performance

Skills & Requirements

Must-have

  • Proven experience in customer trust
  • Security and privacy compliance expertise
  • Global technology business background
  • Cross-functional program leadership
  • Incident response leadership capabilities

Nice-to-have

  • Strong written and verbal communication skills
  • Experience with regulated global contexts
  • Ability to build consensus in matrixed environments
  • Subject matter expertise in risk management
  • Track record of operating with limited guidance

Key Requirements

  • Background in customer trust, security, privacy, or compliance
  • Experience within a global technology or information services business
  • Demonstrated ability to lead cross-functional teams
  • Strong track record in fast-paced environments

Work Rights

Not specified

Tailored Resume

Cover Letter