The role involves driving end-to-end operational execution of all loads shipped on the Amazon 1P network while ensuring on-time pickup and delivery
Job Summary
The role involves driving end-to-end operational execution of all loads shipped on the Amazon 1P network while ensuring on-time pickup and delivery.
Candidates will act as the first line of defense by identifying network trends, delays, and exceptions to resolve disruptions affecting freight flow.
Successful specialists thrive in a high-volume contact center environment, utilizing analytical skills to make real-time decisions and support cross-functional teams.
Matching Summary
The role involves driving end-to-end operational execution of all loads shipped on the Amazon 1P network while ensuring on-time pickup and delivery.
Skills & Requirements
Must-have
Strong problem-solving skills
Experience in transportation or supply chain
Ability to work in fast-paced environment
Excellent written and oral communication
Data analysis and reporting capabilities
Nice-to-have
Customer service or call center background
Passion for providing quick solutions
High accountability to team and schedules
Growth opportunity mindset
Key Requirements
Background in customer service, transportation, or supply chain
Strong organizational and problem-solving abilities
Availability to work significant overtime during peaks