Full Time Branch Ambassador - Montgomery County (north & East Cluster)

EPX

Gaithersburg, MD, US
Base: $48,048 - $48,048; bonus/equity: not specifi...
Customer service and engagement
Cash handling and transaction processing
Fraud mitigation and compliance adherence
As a Branch Ambassador, you’ll play a vital role in enhancing customers’ banking experience by performing transactions and sharing product knowledge

Job Summary

  • As a Branch Ambassador, you’ll play a vital role in enhancing customers’ banking experience by performing transactions and sharing product knowledge.
  • The role requires adaptability in a rapidly changing tech and financial environment and a passion for delivering extraordinary customer service.
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Matching Summary

As a Branch Ambassador, you’ll play a vital role in enhancing customers’ banking experience by performing transactions and sharing product knowledge.

Salary

Base: $48,048 - $48,048; Bonus/Equity: Not specified; Benefits: Comprehensive health, financial and other benefits

Skills & Requirements

Must-have

  • Customer service and engagement
  • Cash handling and transaction processing
  • Fraud mitigation and compliance adherence
  • Digital banking product knowledge
  • Branch operations support
  • Local travel between branches

Nice-to-have

  • Growth mindset and adaptability
  • Team collaboration and inspiration
  • Curiosity and eagerness to learn
  • Reducing customer financial anxiety
  • Educating customers on banking channels

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
  • Associate’s degree preferred
  • 2+ years of Retail, Sales, or Banking Experience preferred
  • No sponsorship for employment authorization

Work Rights

Must have valid work authorization; no sponsorship available

Tailored Resume

Cover Letter