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Carnegie Mortgage Partners LLC is seeking a Supervisor for Homeowner Advocacy Analytics in Coppell, TX, to oversee a team dedicated to resolving borrower and regulatory inquiries. The ideal candidate will have extensive experience in the mortgage industry, strong analytical skills, and exceptional communication abilities.
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Job Summary
The Supervisor Homeowner Advocacy Analytics – Servicing is a critical member of the Compliance department, responsible for utilizing advanced analytical and investigative skills to address and resolve borrower, investor, and regulatory inquiries or complaints.
Manage team of Homeowner Advocacy Analysts to ensure projects are tracked, managed, and implemented correctly and effectively.
Newrez offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with employer match, and tuition reimbursement.
Matching Summary
Match Score: 75
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Carnegie Mortgage Partners LLC is seeking a Supervisor for Homeowner Advocacy Analytics in Coppell, TX, to oversee a team dedicated to resolving borrower and regulatory inquiries. The ideal candidate will have extensive experience in the mortgage industry, strong analytical skills, and exceptional communication abilities.
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Skills & Requirements
Must-have
Homeowner advocacy analytics
Mortgage servicing policies and procedures
Federal and state consumer protection laws
Trend analysis and root cause investigations
Caseload management and regulatory mandates
Nice-to-have
Empathy and willingness to learn
Thriving in a demanding environment
Innovative solutions and superior performance
Key Requirements
Bachelor's degree or higher
6+ years experience in mortgage industry, business controls, compliance, or audit
Proficiency with interpreting mortgage regulatory mandates