Supervisor, Homeowner Advocacy Analytics- Servicing

Carnegie Mortgage Partners LLC

Coppell, TX, United States
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Homeowner advocacy analytics
Mortgage servicing policies and procedures
Federal and state consumer protection laws
** Carnegie Mortgage Partners LLC is seeking a Supervisor for Homeowner Advocacy Analytics in Coppell, TX, to oversee a team dedicated to resolving borrower and regulatory inquiries. The ideal candidate will have extensive experience in the mortgage industry, strong analytical skills, and exceptional communication abilities. **

Job Summary

  • The Supervisor Homeowner Advocacy Analytics – Servicing is a critical member of the Compliance department, responsible for utilizing advanced analytical and investigative skills to address and resolve borrower, investor, and regulatory inquiries or complaints.
  • Manage team of Homeowner Advocacy Analysts to ensure projects are tracked, managed, and implemented correctly and effectively.
  • Newrez offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with employer match, and tuition reimbursement.

Matching Summary

Match Score: 75

** Carnegie Mortgage Partners LLC is seeking a Supervisor for Homeowner Advocacy Analytics in Coppell, TX, to oversee a team dedicated to resolving borrower and regulatory inquiries. The ideal candidate will have extensive experience in the mortgage industry, strong analytical skills, and exceptional communication abilities. **

Skills & Requirements

Must-have

  • Homeowner advocacy analytics
  • Mortgage servicing policies and procedures
  • Federal and state consumer protection laws
  • Trend analysis and root cause investigations
  • Caseload management and regulatory mandates

Nice-to-have

  • Empathy and willingness to learn
  • Thriving in a demanding environment
  • Innovative solutions and superior performance

Key Requirements

  • Bachelor's degree or higher
  • 6+ years experience in mortgage industry, business controls, compliance, or audit
  • Proficiency with interpreting mortgage regulatory mandates
  • Expertise in researching mortgage accounts

Work Rights

Not specified

Tailored Resume

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