Guest Experience Executive

KIZTOPIA SERVICES PTE. LTD.

Singapore, SG
Not specified (assumed flexible hours with weekend and holiday availability)
Manage event bookings via multiple channels
Coordinate with vendors and execution teams
Work shift schedules including weekends and holidays
Kiztopia Services PTE. LTD. is seeking a highly motivated and experienced Guest Experience Executive to enhance event management and customer engagement at their indoor children's playground in Singapore. The role involves coordinating and managing various events while ensuring exceptional customer service throughout the event lifecycle

Job Summary

  • The role involves developing and executing engaging event programs for birthday parties and school visits at Singapore's largest indoor children playground.
  • Candidates will serve as the primary point of contact for customers throughout the entire event lifecycle, ensuring seamless execution and exceptional service.
  • The company offers a dynamic working environment with close-knit team culture, medical insurance, on-job training, and career growth opportunities.

Matching Summary

Match Score: 85

Kiztopia Services PTE. LTD. is seeking a highly motivated and experienced Guest Experience Executive to enhance event management and customer engagement at their indoor children's playground in Singapore. The role involves coordinating and managing various events while ensuring exceptional customer service throughout the event lifecycle.

Skills & Requirements

Must-have

  • Manage event bookings via multiple channels
  • Coordinate with vendors and execution teams
  • Work shift schedules including weekends and holidays
  • Generate invoices and process deposits
  • Maintain inventory levels for event materials

Nice-to-have

  • Creative approach to program management
  • Passion for audience engagement activities
  • Adaptable in fast-paced environments
  • Proactive attitude towards new skills

Key Requirements

  • Able to perform shift schedules during peak periods
  • Excellent communication and interpersonal abilities
  • Skilled in using booking platforms and spreadsheets
  • Willingness to work long hours standing/walking

Work Rights

Not specified

Tailored Resume

Cover Letter