Quality Product Support Engineer

Techtronic Industries Co. Ltd. (TTI)

Anderson, SC, US
Competitive wages; comprehensive benefits includin...
Root cause analysis (8d / 5 why)
Statistical process control and aql sampling
Cross-functional continuous improvement leadership
The role acts as the voice of the customer to lead cross-functional continuous improvement projects within the Outdoor Products division

Job Summary

  • The role acts as the voice of the customer to lead cross-functional continuous improvement projects within the Outdoor Products division.
  • Candidates must conduct regular root cause analysis using methodologies like 8D and 5 Why while supporting supplier quality interactions.
  • The position offers competitive wages, a comprehensive benefits package including tuition assistance and 401(k), and requires global travel.

Matching Summary

The role acts as the voice of the customer to lead cross-functional continuous improvement projects within the Outdoor Products division.

Salary

Competitive wages; Comprehensive benefits including tuition assistance, 401(k), medical/dental/vision coverage; Not specified

Skills & Requirements

Must-have

  • Root cause analysis (8D / 5 Why)
  • Statistical process control and AQL sampling
  • Cross-functional continuous improvement leadership
  • Global travel up to 30%
  • Power tools experience preferred

Nice-to-have

  • Microsoft Excel and Power BI skills
  • Design of Experiments and life data analysis
  • Minitab, Reliasoft, or JMP software exposure
  • ISO 9001 Quality Management System knowledge
  • Creative problem-solving capabilities

Key Requirements

  • BS or BA in engineering or equivalent experience
  • 2-year degree with up to 5 years of quality experience
  • Ability to lift 30 pounds at times
  • Strong written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter