Oversee operational performance and customer service quality
The assistant director reports to the director and plans, directs, coordinates, and controls operational and administrative activities related to individual life insurance
Job Summary
The assistant director reports to the director and plans, directs, coordinates, and controls operational and administrative activities related to individual life insurance.
You will be responsible for workforce planning, employee performance evaluation, training needs identification, and conflict resolution.
The role requires ensuring adherence to contractual rules, internal policies, and regulatory requirements in individual insurance.
Matching Summary
The assistant director reports to the director and plans, directs, coordinates, and controls operational and administrative activities related to individual life insurance.
Skills & Requirements
Must-have
Manage operational and administrative activities
Ensure human resource management
Oversee operational performance and customer service quality
Ensure compliance with contractual and regulatory rules
Nice-to-have
Promote company values and culture
Collaborate with related sectors for integrated approach
Participate in committees and represent the company
Key Requirements
University degree in an appropriate discipline
3-5 years of relevant experience in individual life insurance
3-5 years of personnel management experience
Advanced proficiency in French (oral and written)
Advanced proficiency in English (oral and written)