Patient Service Representative (psr) -maternal & Fetal Medicine -part Time- 32hrs A Week (park Ridge)

Advocate Health

Park Ridge, Illinois, USA
Base: $19.80 - $29.70; bonus/equity: not specified...
Part-time (32 hours a week, monday to friday)
Emr system registration
Patient appointment scheduling
Answering multiple telephone lines
Advocate Health is seeking a part-time Patient Service Representative for their Maternal and Fetal Medicine department in Park Ridge, Illinois. The role involves providing high-quality patient service, scheduling appointments, and managing billing inquiries, requiring strong communication skills and prior customer service experience

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Upholds standards for accurate and timely medical records, ensuring patient confidentiality and releasing information according to policy.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, benefits, retirement offerings, and career development programs.

Matching Summary

Match Score: 85

Advocate Health is seeking a part-time Patient Service Representative for their Maternal and Fetal Medicine department in Park Ridge, Illinois. The role involves providing high-quality patient service, scheduling appointments, and managing billing inquiries, requiring strong communication skills and prior customer service experience.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • EMR system registration
  • patient appointment scheduling
  • answering multiple telephone lines
  • handling patient billing inquiries
  • maintaining medical records
  • confidentiality of patient information

Nice-to-have

  • customer service setting experience
  • handling difficult callers
  • working under stressful conditions
  • teamwork and collaboration

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult caller/customers/patients
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter