Workplace Experience Manager

Bain Capital

Boston, MA, United States
Base: $115,000 - $135,000; bonus/equity: eligible ...
Onsite
Reception and guest services
Catering and food programs
Employee experience and culture
Lead and support the reception/front-of-house team to deliver a welcoming, professional, and seamless guest experience

Job Summary

  • Lead and support the reception/front-of-house team to deliver a welcoming, professional, and seamless guest experience.
  • Partner with our on-site food service operator to oversee catering and dining operations, including our daily food service program, pantry/kitchen supplies, and special events catering.
  • Collaborate with Facilities on all workplace-related projects such as office moves, space planning, and technology improvements.

Matching Summary

Lead and support the reception/front-of-house team to deliver a welcoming, professional, and seamless guest experience.

Salary

Base: $115,000 - $135,000; Bonus/Equity: eligible for a discretionary annual bonus; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Reception and Guest Services
  • Catering and Food Programs
  • Employee Experience and Culture
  • Workplace Operations
  • Vendor Relationship Management

Nice-to-have

  • Agile and entrepreneurial culture
  • Principal investor mindset
  • Intellectual agility
  • Community building
  • Wellness programs

Key Requirements

  • Prior experience managing and leading teams
  • Prior experience in a Workplace Manager role
  • Prior experience engaging employees through initiatives
  • Prior experience managing vendor relationships
  • Exceptional customer service and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter