【digital Workplace】オンサイトサービスデスク（関西・京都・顧客先常駐）

DXC Technology

Kyoto, Japan
Onsite
Windows 11 pc hardware support experience
Ticket-based incident response skills
Basic it literacy and procedural adherence
DXC Technology is seeking an Onsite Service Desk Associate for their Digital Workplace team in Kyoto, Japan. The role involves providing IT support for large enterprises, focusing on user assistance with PC and device setup while fostering an environment for professional growth and learning

Job Summary

  • This role serves as an ideal entry point for building a career in IT support while gaining practical field experience.
  • The position involves providing on-site IT services at a major client's location near Kyoto Station, including PC setup and asset management.
  • DXC Technology fosters an inclusive environment that encourages employees to challenge themselves with new knowledge like AI prompt engineering.

Matching Summary

Match Score: 75

DXC Technology is seeking an Onsite Service Desk Associate for their Digital Workplace team in Kyoto, Japan. The role involves providing IT support for large enterprises, focusing on user assistance with PC and device setup while fostering an environment for professional growth and learning.

Skills & Requirements

Must-have

  • Windows 11 PC hardware support experience
  • Ticket-based incident response skills
  • Basic IT literacy and procedural adherence

Nice-to-have

  • 2-3 years service desk or user support experience
  • IT asset management and on-site support background
  • AI chatbot prompt tuning experience
  • Willingness to learn AI prompt engineering

Key Requirements

  • Basic IT literacy required
  • Experience with Windows 11 support
  • Strong communication skills with end users

Work Rights

Not specified

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