Texas Dow Employees Credit Union is seeking a Specialist in Card Operations to manage credit card applications, monitor card services, and ensure efficient processing of member inquiries. The ideal candidate will have strong attention to detail and experience in financial operations, particularly related to card services
Job Summary
Ensures credit card applications, limit increases and decreases, name/address changes and anything associated with changes to a member’s credit card is completed accurately and in a timely manner.
Monitors daily card file transmissions to ensure all processes are functional and potential issues are identified in a timely manner.
Professionally responds to telephone, email and help ticket inquiries from members and employees, ensuring timely resolution to any issues or concerns regarding card products – including Debit, Credit and ATM Cards – as well as ATM services.
Matching Summary
Match Score: 75
Texas Dow Employees Credit Union is seeking a Specialist in Card Operations to manage credit card applications, monitor card services, and ensure efficient processing of member inquiries. The ideal candidate will have strong attention to detail and experience in financial operations, particularly related to card services.
Skills & Requirements
Must-have
Credit card application processing
Daily card file transmission monitoring
ATM deposit balancing and fraud identification
Debit card instant issue support
Member and employee inquiry response
Nice-to-have
Team environment contribution
Proactive process improvement ideas
Positive influence and role modeling
Key Requirements
Credit and debit card products, procedures and regulations knowledge