Lloyds Banking Group - Customer Support - Southampton
Lloyds Banking Group
Southampton, United Kingdom
Base: £22,456 increasing to £23,100 after 6 months...
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Face-to-face customer support
Digital banking support
Resolve customer queries
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Lloyds Banking Group is seeking a part-time Customer Support representative for their branches in Southampton, Eastleigh, and Totton, offering a starting salary of £22,456. The role focuses on providing empathetic customer service during critical moments, with opportunities for career progression within the organization.
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Job Summary
You’ll start your journey in one of our branches, providing face‑to‑face support to customers, offering reassurance, guidance and practical support.
We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework.
We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Private medical benefit with BUPA Share schemes Benefits you can adapt to your lifestyle, such as discounted shopping 22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles A range of wellbeing initiatives and generous parental leave policies
Matching Summary
Match Score: 75
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Lloyds Banking Group is seeking a part-time Customer Support representative for their branches in Southampton, Eastleigh, and Totton, offering a starting salary of £22,456. The role focuses on providing empathetic customer service during critical moments, with opportunities for career progression within the organization.
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Salary
Base: £22,456 increasing to £23,100 after 6 months; Bonus/Equity: Not specified; Benefits: Pension contribution up to 15%, annual performance-related bonus, private medical, share schemes, 22 days holiday + bank holidays