Front Desk Agent

Lincoln Hotel Group

On-site
High school graduate or equivalent
Prior hospitality experience required
Type minimum 15 wpm
The Front Desk Agent provides welcoming and efficient service for guest arrivals, departures, and issue resolution

Job Summary

  • The Front Desk Agent provides welcoming and efficient service for guest arrivals, departures, and issue resolution.
  • Employees must incorporate Mystery Shopper Standards and adhere to specific grooming standards for a four-diamond resort.
  • Success requires possessing the highest level of courtesy while treating every guest as if they were the only guest.

Matching Summary

The Front Desk Agent provides welcoming and efficient service for guest arrivals, departures, and issue resolution.

Skills & Requirements

Must-have

  • High school graduate or equivalent
  • Prior hospitality experience required
  • Type minimum 15 WPM
  • Use property management system
  • Handle cash and credit card transactions

Nice-to-have

  • College education preferred
  • Strong leadership skills
  • Ability to troubleshoot software
  • Memorize resort standards
  • Four-diamond resort appearance

Key Requirements

  • High School Graduate or equivalent
  • Prior experience in hospitality environment
  • Minimum typing speed of 15 WPM

Work Rights

Not specified

Tailored Resume

Cover Letter